Message & Resource Monitoring for Managed Service Providers
What is absMessage for MSP's?
absMessage gives Managed Service Providers (MSP's) the ability to monitor system messages and critical system resources 24 hours a day, 7 days week. Using absMessage to monitor multiple clients allows MSP's the ability to pro-actively manage and monitor client's systems to ensure they are meeting Service Level Agreements (SLA's).
Features of absMessage for MSP's
SEA offers one of the leading tools on the market to help automate IBM i system monitoring, and eliminate system-related surprises and headaches. absMessage has now successfully been adopted and developed to provide MSP's with tools to improve practices when working with multiple clients.
absMessage offers MSP's the capability to:
- Monitor all system messages and resources in real-time across client systems
- Monitor client system activity from a central web based interface
- Customize message handling
- Setup alerts and escalations to different groups or shifts
- Automate reactions to activity using advanced scripting
Single Access Point Interface
Alerting and Escalation
absMessage can send emails, text messages, and SNMP traps/Syslog, allowing MSP's to stay informed of critical message on client’s systems so action may be taken if needed. Escalations can be set up to continually notify the necessary people. These notifications can be sent based on predefined system message ids, then escalated to multiple members until the messages are addressed.
Licensing models for MSP's
SEA provides flexible licensing models for MSP's environments for cloud and on-premise clients.